Want to "Test Drive" a rug before you buy?

Many interior designers request the "Test Drive" service for their clients. This is called Consignment. TufenkianOutlet.com offers the same service to the general public.

The consignment process is simple.

1) Contact us at 800.928.6671 x3 and let us know which Outlet Carpet you wish to Test Drive or once you have selected a rug, click ADD TO CART or ASK A QUESTION and we’ll call you back.

2) Provide a valid Visa, MasterCard, or American Express credit card.

3) Your order will be processed in two business days.

4) Live with the rug for up to 7 days from the day you receive it.

5) If you love the rug, notify us and we will charge your card and send you a receipt.

6) If you decide the rug does not work, please notify us and we’ll provide you with a return authorization and coordinate the rug return via UPS.

How long will it take to receive a rug?

Most rugs arrive within seven to ten business days via Ground/Standard service if they are located in our corporate warehouse or showroom. Rugs located at Tufenkian Dealer locations may take one to four weeks. We can provide you with tracking information once the rugs ship.

FREE outbound shipping!

We offer free outbound shipping for rugs 6x9 or larger within the USA. Free outbound shipping on rugs smaller than 6x9 may apply if ordered with larger rugs. Free outbound shipping is not applicable outside the USA, and may not always apply with sale coupons or rugs discounted more than 10% off the outlet price.

What if a rug has to be RETURNED?

We offer free outbound shipping for rugs 6x9 or larger within the USA. Free outbound shipping on rugs smaller than 6x9 may apply if ordered with larger rugs. Free outbound shipping is not applicable outside the USA, and may not always apply with sale coupons or rugs discounted more than 10% off the outlet price.

Call 800.928.6671 x3 or email us for a quote on returns. Prices will vary based on the weight of the carpet(s), your zip code and location (residential or commercial), the method of shipping, and discounts based on how many rugs you try out on test drive.

.IMPORTANT NOTES:

1)You are responsible for any damage to the rug while it is in your possession. This includes any damage or soiling of the rug(s) that result from improper packaging of a rug you return to Tufenkian via any shipping method. If you cannot preserve the original packaging from Tufenkian in the event you need to return the rug, replacement packaging can be supplied for $15.

2) If you do not contact us after 7 days from the receipt of the carpet it is assumed you are purchasing the rug and we will charge your card. Rug Return shipping charges apply to all rugs shipped and confirmed with tracking information.

3) DO NOT remove wire tag and label from rug, unless you purchase it.

4) Please note that Expedited outbound service such as UPS 3 Day Select, UPS 2nd Day, or UPS Next Day Air is not included and quotes may be provided to you upon request. Free outbound shipping is offered exclusively with ground or standard delivery service. Rugs too heavy for UPS are sent via our truck service delivery partners.

Not sure what rug to Test Drive? . . . . We can help you find rugs for your home.

1) Call 800.928.6671 x3 and let us know the design, colors and size of the rug you are looking for.

2) We can send you higher resolution images to give you a more detailed view of each rug. In addition, we can search our closeout inventory to see if there are rugs applicable to your project that are not yet posted online.

3) Send us pictures of spaces under consideration and show the entire area and any close-up color or design details that are significant.

4) We are able to insert/superimpose possible rug candidates into your photos to help communicate what is possible before you actually Test Drive the rug in your home.