Terms Of Service and Privacy
Tufenkian receives and may store any information a reader, user, browser, or customer ("you") enters on or gives to Tufenkian.com, TufenkianCarpets.com, TufenkianOutlet.com, and/or TufenkianFoundation.am ("Tufenkian websites") in any other way. For example, we collect information you provide when you place an order, request to open a dealer/designer account, send an e-mail, or call us. Any and all information collected on or through Tufenkian websites is kept strictly confidential and will not be sold, rented, disclosed, or loaned.
CONSENT TO COMMUNICATIONS
Communicating with Tufenkian electronically (including through e-mail and Tufenkian websites) carries your implicit consent to be contacted electronically by Tufenkian and our relevant affiliates. Furnishing Tufenkian with your mailing address carries implicit consent to receive notification of events and sales held in or available to residents of your area/geographic region.
Use of Tufenkian websites denotes your agreement that all notices, disclosures, agreements, and other communications we provide electronically (including on this website) satisfy any legal requirement of communication of policies relevant to use of the intended functions of this website and/or any of its affiliates.
RUG TEST DRIVE POLICY
Engaging in a "Test Drive" of a carpet through TufenkianOutlet.com initiates a consignment relationship between Tufenkian and the customer ("consignee"). When "test driving" a carpet from TufenkianOutlet.com, Tufenkian will reserve the price of the rug on the consignee’s credit card, and thus requires credit card information before shipping the carpet to the consignee.
Consignees benefit from Tufenkian’s reduced UPS rates for shipping (as well as for return shipping, if applicable). Tufenkian provides consignees with the consigned rug’s UPS tracking number via e-mail. If the rug is in stock at Tufenkian’s warehouse, it will arrive to the consignee within 7-10 days. Rugs outside of the warehouse generally take 10-15 days.
"Test drive" rugs may be borrowed for up to seven (7) days. If the consignee does not contact Tufenkian after seven (7) days, it is assumed that the consignee is purchasing the rug and the reserved amount will be charged to the consignee’s credit card.
If the consigned rug is returned upon termination of the consignment period, the rug will be returned in the same condition as when received by the consignee. It is mandatory that rug tags stay attached to the consignment rug(s). It is further agreed that until rug(s) are actually received by Tufenkian, the consignee assumes total financial responsibility for any loss or damage, including (but not limited to) loss or damage incurred through fire, theft, flooding, negligence, or other causes. If the rugs are returned in a condition that renders them unsalable, the Consignee agrees to purchase the rug(s) at the price given by Tufenkian Outlet. Any damages or loss during shipping are covered by UPS.
To return a consigned rug, keep the provided packaging materials from the rug’s initial shipment.
Tufenkian will issue consignees instructions with a Return Authorization and UPS pick-up information. Consignees are not to send consigned rugs back until interested consignee has received these instructions.
CARPET APPEARANCE AND DESCRIPTIONS
Although we strive to ensure that our images are as accurate as possible, we do not guarantee that the images and descriptions provided are error-free. The colors of the rugs depicted on Tufenkian websites should be regarded as approximations only. Color accuracy may vary even further according to the calibration and quality of the video monitor on which the website is being viewed.
Unless otherwise noted, rug designs are depicted as completed 6’ x 9’ or 8’ x 10’ carpets. Please note that while for many rugs the scale of the depicted design will change according to size, in some rugs the number of design elements will vary between sizes instead.
SALE AND AVAILABILITY
All sales are final. We will not process your order or charge you for a carpet you order unless availability is guaranteed. Availability of rugs pictured on the website will be confirmed at time of order.
Please note that, due to the popularity of this website and the demand for Tufenkian rugs, carpets may sell at any time. In the event of two competing purchases being placed for the same rug simultaneously and only one rug in the specified size and design being available, preference will be given to the longer-standing member of TufenkianOutlet.com’s Preferred Designer Discount Program.
Tufenkian does not include rug pads with purchased rugs. Tufenkian can provide 1/4" Durahold cushion fiber pads with a purchased carpet for $2 per square foot (plus waste). (Please measure your rug for exact size.)
Without exception, the carpet designs depicted and/or described on Tufenkian websites are the sole intellectual property of Tufenkian Artisan Carpets and may not be copied, adapted, altered, transferred, used as patterns, or sold without the explicit written permission of Tufenkian Artisan Carpets.
Tufenkian retains all rights, title, and interest in and to all content (including without limitation: any text, music, sound, photographs, video, images, illustrations, icons, graphics, headers, typefaces, data, inventory information, databases or software, and coding) that appears on Tufenkian websites.
Tufenkian websites are protected by U.S. and international copyright law. No right, title, or interest to any portion of Tufenkian websites is transferred to you by your use of Tufenkian websites. You may copy limited portions of Tufenkian websites solely by page caching or printing and solely for personal, noncommercial use, provided that (i) you do not make Tufenkian websites available to any third party and (ii) you do not remove any proprietary notice from Tufenkian websites, or alter them any way. You may not: modify, delete, add to, or create derivative works of Tufenkian websites. You may not publish, distribute, transmit, broadcast or frame Tufenkian websites in any manner; copy or post Tufenkian websites for public display; collect, re-purpose or reuse any data or product listings contained in them; sell or attempt to sell them; exploit them for your own purposes; or make derivative use of Tufenkian websites or their contents. You agree to use Tufenkian websites and all related services only for lawful purposes and not to allow others to use your account for any unlawful purpose. Use of Tufenkian websites in violation of any applicable law, regulation, ordinance, or other rule imposed by any governmental authority is prohibited. Linking to Tufenkian websites via redirect or Links is strictly prohibited without authorized, written consent by Tufenkian Import/Export, LLC.